Vice President of Client Relations & Business Development
As Vice President for Client Relations and Business Development, Richard (Rick) McNaney serves customers by fostering ongoing awareness of NewWave’s capabilities with CMS officials and other client leadership; he leads collaborative efforts to develop creative and innovative strategies that leverage NewWave successes, and provides ongoing consultation and guidance on customer needs and opportunities in order to position NewWave competitively for contract consideration.
Prior to joining NewWave, Rick spent the last 15 years of his federal career at CMS. His most recent position was Deputy Director of the Quality Improvement & Innovation Group (QIIG) in the Center for Clinical Standards and Quality (CCSQ). Rick managed and led a five-division operation supporting significant Medicare investments, including Quality Improvement Organization (QIO) and End Stage Renal Disease (ESRD) Network Programs, Inpatient and Outpatient Quality Reporting and Value-Based Purchasing Programs, and various quality and public reporting mandates as required under Affordable Care Act (ACA), Medicare Improvements for Patients and Providers Act (MIPPA), American Recovery and Reinvestment Act (ARRA), and Health Information Technology for Economic and Clinical Health (HiTECH) legislations.
One of Rick’s most significant accomplishments for CMS was operationalizing a historic restructuring of the QIO Program, a $4 billion, 5-year contract designed to improve quality of care delivery in American healthcare. In addition, Rick led numerous organizational initiatives, including reorganizations for more effective implementation of programs; implemented LEAN processes and strategic staffing initiatives for enhanced alignment and delivery of programs; and enhanced project management for improved contract administration of program operational budgets, which exceeded well over $500 million annually.
Prior to QIIG, Rick was the Acting Director for the Information Systems Group in CCSQ responsible for over 250 contract engineers and programmers and over $200 million in program IT investments. Rick joined CMS as Director of Promotion and Publicity prior to becoming CCSQ’s senior advisor for communications.
Prior to joining CMS, Rick served 8 years as director of public affairs for the Animal and Plant Health Inspection Service, a marketing and regulatory program of USDA. Before joining APHIS, Rick worked in various aspects of broadcast, including satellite, television and radio where he worked for Harris Corporation, Maryland Public Television, Westinghouse, WCAO/WXYV Radio, and the Voice of America. Rick also worked as a videotape news editor and later a producer of international programming for spreading American culture to Europe, Africa and Asia at USIA’s WorldNet Television Network.
Rick holds a Master’s degree from Johns Hopkins University and a Bachelor of Arts degree from the University of Maryland Baltimore County.